Received a DBPR Complaint?
Your contractor license may be at risk
Early action during the investigation stage can directly impact how your case is evaluated.
Former DBPR prosecutor representing contractors across Florida.
Deadlines apply. What you do next matters.
What Happens After a DBPR Complaint and Where Cases are Won or Lost
When a Florida contractor’s license is at risk, the regulatory process moves through defined states: from investigation to probable cause review to formal administrative proceedings. Early intervention is key.
Investigation Phase
An investigator will be assigned to gathered documents in relation to the allegation against your license
Legal Review
The complaint is transferred to legal to determine if there is sufficient evidence to proceed to an administrative complaint
Probable Cause Panel
The complaint is presented to the Construction Industry Licensing Board Probable Cause Panel to determine if there is sufficient evidence to proceed to an administrative complaint.
Administrative Complaint
If probable cause is found a formal administrative complaint is filed against your license.
Hearing / Settlement
If not settled, your case goes to administrative hearing or settlement negotation.
You are not just responding to a complaint. You are building a record that will be reviewed by Legal and/or the Probable Cause Board.
A well informed counselor can materially affect exposure, penalties, and long-term licensure status.
If Your Contractor License Is at Risk, Early Action Matters.
Insight From a Former DBPR Prosecutor
“How your case is structured, documented, and presented during each stage of the DBPR Investigation could influence the outcome.”
Kafrouni Law Founding Attorney │ Former DBPR Prosecutor
What You Should Do Now
Do not ignore the complaint
Do not submit a response without strategy
Preserve all documentation immediately
Seek guidance before engaging with investigators
