Defending Florida Professionals. Protecting Business Licenses.

Received a DBPR notice of investigation or Administrative Complaint? Your livelihood deserves the perspective of an attorney who understands Florida's regulatory enforcement process firsthand.

Confidential

Prompt Response

Florida Statewide

Former DBPR Senior Prosecutor

Florida DBPR Complaint & License Defense Attorney

Strategic Defense for Contractors Facing DBPR Complaints, Investigations & License Discipline

License Discipline or Hearing

Data Gathering

Defending Florida Contractors

Complaint Submitted
to DBPR

WHAT HAPPENS AFTER A DBPR COMPLAINT?

Administrative Complaint Filed

Probable Cause Review

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Florida DBPR Complaint & License Defense Attorney

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Former DBPR Senior Prosecutor.

Defending Florida Professionals. Protecting Business Licenses.

Received a DBPR notice of investigation or Administrative Complaint? Your livelihood deserves the perspective of an attorney who understands Florida's regulatory enforcement process firsthand.

Confidential│Florida Statewide

Received a DBPR Complaint?

Your license & ability to continue working may be at risk.

If a complaint progresses, your options may become limited.

Strict deadlines apply.

Early action can significantly affect how your case is evaluated.

Trusted By Florida Professionals

⭐⭐⭐⭐⭐

“Her experience handling these cases made a big difference.
She already understood how things work and knew exactly what to do.
She made the whole process much easier on me.”

— Verified Florida Client
‍ ‍Verified Google Review • 5-Star Rating

Speak directly with a Former DBPR Prosecutor

  • Consults are reviewed directly by Attorney Zeyna Kafrouni
  • Former DBPR prosecutor with experience on both sides of these cases
  • Prosecutorial experience applied to defense strategy

Confidential. Florida Statewide. Prompt Response.
Submission of this form does not create an attorney-client relationship.

Have an urgent matter?

Speak with a former DBPR Prosecutor about your situation today

Florida DBPR Regulatory Defense

Find the Right Defense.

Received a DBPR complaint, investigative notice, citation, or Administrative Complaint? Explore our regulatory defense services to find the area most relevant to your matter.

01 / UNLICENSED ACTIVITY

Unlicensed Activity Defense

DBPR investigations, citations, cease-and-desist notices, advertising allegations, and claims of unlicensed contracting or professional services.

Explore Unlicensed Activity Defense →
02 / ELECTRICAL CONTRACTORS

Electrical Contractor License Defense

ECLB investigations, qualifying-agent responsibilities, Administrative Complaints, settlements, disciplinary proceedings, and electrical contractor licensing.

Explore Electrical Defense →
03 / LICENSED PROFESSIONALS

Professional License Defense

Regulatory matters involving real estate professionals, Community Association Managers, appraisers, CPAs, cosmetologists, barbers, and other DBPR-regulated professions.

Find Your Profession →
04 / ALCOHOL & TOBACCO

ABT Regulatory Defense

ABT investigations, underage-sale allegations, tobacco and hemp compliance matters, Administrative Complaints, and license or permit discipline.

Explore ABT Defense →
05 / CONTRACTOR REGULATORY COUNSEL

Construction Contractor Regulatory Counsel

Licensing compliance, qualifying-agent matters, complaint review & preventive regulatory counseling for Florida construction contractors.

Discuss Your Contractor Matter →
The Regulatory Process

Understand Where Your Case Stands.

A DBPR complaint does not automatically result in discipline. Understanding the stage of your matter helps identify what the agency is evaluating and what may happen next.

01 / COMPLAINT

Complaint Review

The agency reviews allegations to determine whether additional investigation or other regulatory action is warranted.

02 / INVESTIGATION

Evidence Gathering

Investigators may review documents, interview witnesses, and request information from the parties involved.

03 / REVIEW

Legal or Probable Cause Review

Depending on the regulatory program, agency counsel or an authorized panel evaluates whether further enforcement is supported.

04 / FORMAL CHARGES

Administrative Complaint

Formal charges identify alleged violations and may trigger important procedural rights and response deadlines.

05 / RESOLUTION

Settlement or Hearing

Eligible matters may proceed through a negotiated settlement, informal proceeding, or formal hearing.

06 / FINAL ACTION

Final Order

The proceeding may conclude without discipline or result in penalties, probation, restrictions, or other applicable obligations.

Regulatory procedures vary across DBPR divisions, boards, and enforcement programs. Not every investigation results in an Administrative Complaint.
Discuss Your DBPR Notice →
About the Attorney

Experience Inside DBPR. Perspective in Your Defense.

Zeyna Kafrouni is the founder of Kafrouni Law, PLLC, a Jacksonville-based law firm focused on Florida DBPR regulatory defense and professional licensing matters.

Before entering private practice, Ms. Kafrouni served for nearly seven years as a Senior Prosecutor in the Florida Department of Business and Professional Regulation's Construction Unit.

Her experience in administrative enforcement informs the firm's approach to evaluating regulatory allegations, investigative evidence, professional obligations, and licensing consequences.

Today, Kafrouni Law assists eligible Florida professionals and regulated businesses facing DBPR investigations, Administrative Complaints, licensing disputes, and disciplinary matters.

More About Zeyna Kafrouni →
Our Approach

A deliberate regulatory defense begins with understanding the allegations, the evidence, and the process governing the case.

Attorney-led representation. Focused regulatory counsel. Florida statewide.
Frequently Asked Questions

Questions After a DBPR Notice.

A regulatory notice may raise immediate concerns about your license, business, and professional future. Understanding your situation begins with identifying the notice and the stage of the matter.

Does a DBPR complaint mean I will lose my license?

No. A complaint is an allegation, not a disciplinary finding. Some complaints close without formal charges. The outcome depends on the evidence and applicable licensing law.

What should I do if a DBPR investigator contacts me?

Identify what information is requested, determine whether a deadline applies, and preserve relevant records. Consider legal review before submitting substantive statements or documents.

Can I continue working while under investigation?

That depends on your license status and any applicable restrictions, suspensions, or orders. An investigation alone does not necessarily prevent continued practice.

What is a DBPR Administrative Complaint?

An Administrative Complaint is a formal charging document alleging violations of licensing statutes or administrative rules. It may trigger important procedural rights and deadlines.

How long do I have to respond?

Deadlines vary by the type of notice, applicable law, and regulatory program. Review the actual document promptly rather than assuming every DBPR matter follows the same response period.

Can my case be resolved without a hearing?

Some matters close during investigation or legal review. Others may be resolved by authorized settlement or consent order, depending on the circumstances.

Does Kafrouni Law handle DBPR unlicensed activity cases?

Yes. The firm represents eligible individuals and businesses in unlicensed activity investigations, citations, cease-and-desist matters, and related enforcement proceedings.

Does Kafrouni Law represent electrical contractors?

Yes. The firm handles eligible ECLB investigations, Administrative Complaints, licensing matters, settlement proceedings, and professional disciplinary matters.

What other professions does Kafrouni Law assist?

The firm handles eligible regulatory matters involving real estate professionals, Community Association Managers, appraisers, CPAs, ABT-regulated businesses, and other DBPR-regulated professions and businesses.

When should I contact a DBPR defense attorney?

You do not need to wait for formal disciplinary charges. An investigative notice, citation, document request, or Administrative Complaint may warrant early legal evaluation.

Can AI draft a response for me?

AI-generated responses may overlook critical facts or inadvertently include admissions that are not supported by the evidence. Statements submitted to DBPR can become part of the investigative record. Careful legal review before responding can help protect your position and avoid unnecessary complications.

Received a DBPR notice? Contact Kafrouni Law to discuss the regulatory matter and available representation.

Request a Confidential Consultation →