Florida FREC Investigation & Real Estate License Defense Attorney
A complaint involving your real estate license deserves a response based on the allegation, the transaction record, and the law governing your professional obligations.
Understand the Notice Before You Respond
Kafrouni Law represents Florida real estate brokers, broker associates, and sales associates facing DBPR investigations and professional licensing matters. Attorney Zeyna Kafrouni previously served as a senior prosecutor at DBPR and applies her agency-enforcement experience to the evaluation of disciplinary allegations. FREC matters may involve a transaction, an advertising practice, escrow funds, a broker’s supervisory responsibility, or alleged dishonest dealing. The appropriate defense depends on the documents, who performed each act, the applicable provision of Chapter 475, and the procedural stage.
FREC complaints can involve individual licensee conduct, brokerage duties or both. Notice-specific deadlines and potential disclosure issues should be evaluated rather than assumed.
Issues We Evaluate
DBPR investigator requests
Review investigative letters, documentary requests, relevant communications, and the scope of the allegations before a substantive response is provided.
Dishonest dealing and transaction complaints
Examine who said and did what, when representations were made, and whether the evidence supports the elements of the alleged violation.
Brokerage supervision and escrow
Review supervisory roles, brokerage procedures, deposit records, advertising approvals, and contemporaneous transaction documentation.
Florida Real Estate Broker Investigation Defense →Administrative Complaints and license discipline
Assess the cited statutory provisions, procedural choices, evidence, defenses, mitigation, and authorized resolution options.
Licensing and disclosure matters
Evaluate license applications, criminal-history disclosures, deficiencies, and related professional licensing concerns.
How We Evaluate Your Matter
Identify the notice
We review the agency name, case number, allegation and stated deadline.
Reconstruct the record
We identify the licensee’s role and the material contracts, messages, financial records, and brokerage documents.
Develop the response
We assess whether the agency’s legal theory fits the facts and prepare an appropriate defense strategy for the stage involved.
Documents that help us assess the matter
- DBPR or FREC notice and case number
- Real estate license and broker affiliation
- Transaction file, contracts and escrow ledger if applicable
- Original messages, advertising and brokerage policies
Frequently Asked Questions
Does an investigation mean my real estate license is suspended?
No. An investigation is not itself a final disciplinary order. Any existing suspension or restriction must be assessed independently.
Must my broker be told about the complaint?
The answer can depend on the procedural stage and applicable brokerage agreement or policies; do not assume every complaint has the same notification requirement.
Can I respond directly to a DBPR investigator?
A licensee may communicate with investigators, but a substantive statement can become evidence. Review the notice and materials before deciding how to respond.
What should I provide for a consultation?
The notice, case number, stated deadline, license information, transaction records, and relevant messages or correspondence.
Can an FREC complaint affect my broker as well as me?
The individual licensee’s conduct, the broker’s supervisory obligations, and any brokerage policies should be evaluated separately. A complaint against one person does not establish a violation by another.
What if the complaint concerns a transaction from years ago?
Relevant dates, the applicable statutory limitations or exceptions, and when the complainant or agency learned of the alleged conduct can matter. The dates must be evaluated against the governing law.
Should I send screenshots or messages directly to an investigator?
Preserve the original context first. Partial messages or an unreviewed narrative can create ambiguity. Any required response should be accurate, complete as appropriate, and evaluated against the actual allegations.
Discuss Your Regulatory Matter
Have the notice reviewed before deciding how to respond. Prepare the original agency notice, your license details, the date received, applicable deadlines, and relevant documentation.
Matters are assessed individually for legal scope, conflicts, and any applicable representation restrictions.